Our specialists at 21 locations
By purchasing one of our products, you have opted for high and reliable quality. For reliable operation, even the most sophisticated technology requires regular, professional maintenance, which is why we recommend our service contracts.
Thanks to our range of services, you no longer have to worry about avoidable defects and breakdowns due to inadequate or improper maintenance. They can reduce the risk of cost-intensive repairs. With the STANDARD, COMFORT and PREMIUM service variants, we also offer you the option of selecting the optimum scope of services for your needs. Your product is in good hands with us: Our specialists are available for you at 21 locations throughout Switzerland. With our extensive experience and expertise, we offer the highest quality of service and ensure the longevity of your products.
Your options
Choose the right service contract for you from the 3 graduated service variants STANDARD, COMFORT and PREMIUM. All variants include periodic maintenance work, a technical function check and comprehensive appliance cleaning. The warranty extension to 5 years and all spare parts costs are included exclusively in the PREMIUM service contract.
Klima- und Wärmepumpenanlagen
Entfeuchtungsanlagen
| STANDARD | COMFORT | PREMIUM | |
|---|---|---|---|
| Function and leakage check | ✔ | ✔ | ✔ |
| Functional check of the control and regulation units | ✔ | ✔ | ✔ |
| Function test / test run | ✔ | ✔ | ✔ |
| Disinfect the vaporizer | ✔ | ✔ | ✔ |
| Replacing special filters on wall-mounted appliances | ✔ | ✔ | |
| Troubleshooting (response time max. 24 hours) | ✔ | ✔ | |
| On-call service (response time max. 48 hours) | ✔ | ✔ | |
| Spare parts | ✔ | ||
| Assembly of spare parts | ✔ | ✔ | |
| Effort service technician | ✔ | ✔ | ✔ |
| Travel costs | Travel allowance | ✔ | ✔ |
| Check and clean the filter | ✔ | ✔ | ✔ |
| Clean and check the condensate drain on the indoor and outdoor unit | ✔ | ✔ | ✔ |
| Cleaning the indoor unit | ✔ | ✔ | ✔ |
| Cleaning the outdoor unit | ✔ | ✔ | ✔ |
| Small and cleaning materials | ✔ | ✔ | ✔ |
| STANDARD | COMFORT | PREMIUM | |
|---|---|---|---|
| Components: Checking and settings | ✔ | ✔ | ✔ |
| Function check of the control and regulation units | ✔ | ✔ | ✔ |
| Function test / test run | ✔ | ✔ | ✔ |
| Air volume measurements and VDE testing | ✔ | ✔ | ✔ |
| Troubleshooting on working days (response time of max. 24 hours) | ✔ | ✔ | |
| On-call service (response time max. 48 hours) | ✔ | ✔ | |
| Spare parts | ✔ | ||
| Assembly of spare parts | ✔ | ✔ | |
| Effort service technician | ✔ | ✔ | ✔ |
| Travel costs | Travel allowance | ✔ | ✔ |
| Filters: Checking and cleaning | ✔ | ✔ | ✔ |
| Condensate drain: Checking and cleaning | ✔ | ✔ | ✔ |
| Small and cleaning materials | ✔ | ✔ | ✔ |
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